This course aims to prepare learners with the knowledge and capabilities for working within complex interprofessional environments as common in the healthcare sector. These capabilities are referred to as ‘interprofessional competencies’, as developed by healthcare experts and leaders in Canada, and described in The National Interprofessional Competency Framework. The six competencies are: patient/client/family/community-centred care, interprofessional communication, role clarification, team functioning, interprofessional conflict resolution and collaborative leadership. These competencies can be mapped to CanMEDS roles and comparable health discipline competencies. The course is designed as a series of modules, introducing the basics of collaborative practice in healthcare and the six interprofessional competencies, culminating in the application of knowledge to authentic patient scenarios and effective collaborative teamwork.
Minimum 2nd year (Level 2) standing or permission of the instructor.
Method of Delivery
Online format with materials, communication, and assignment submission all via BrightSpace (onQ).
After completing IDIS 280, students will be able to:
- Define collaborative practice and to explain why collaborative patient-centred practice is important, from the perspectives of safe, quality, and effective care. (PLO 1, 5; Assessment 1–3)
- Describe and define the six Canadian competencies associated with effective collaborative practice in order to recognize them in team-based interactions and healthcare contexts. (PLO 1, 5; Assessment 1–3)
- Describe the basic components of effective teams and stages of team development in order to contribute to effective team development. (PLO 1, 5; Assessment 2)
- Identify their own areas of strength and limitation, based on self-reflection and peer-feedback with a view to developing plans for future professional development. (PLO 1, 5; Assessment 2)
Note: PLO refers to the program learning outcome to which each course learning outcome matches to.
The assessments that correspond with the program competencies are indicated below:
- Communicator (Assessment 1–7)
- Advocate (N/A)
- Leader (Assessment 1, 5)
- Scholar (Assessment 4, 6)
- Professional (Assessment 2, 4)
- Collaborator (Assessment 1–2, 5–6)
Each assessment corresponds to a course learning outcome (LO), as indicated in brackets
Assessment 1 – Reflection Series and Cumulative Self-Reflection Report (LO 4) (15%)
Each module of the course will have an associated question that will aid the student in conducting a professional self-reflection which will incorporate module content and personal experience. In addition, at the beginning and end of the course, students will complete a self-assessment of knowledge of and skills in collaboration. A peer evaluation will be part of this assignment at the end of the course. All elements will be graded by participation and will inform a final, graded, cumulative report.
Assessment 2 – Our Team (LO 1, 3) (10%)
Students will be placed in small groups for the duration of the course for experiential team learning and team assignments. At the beginning of the course, each group will establish a team name, mission statement, and team contract outlining ground rules and team values/culture. This assignment will culminate in a short PowerPoint presentation to the class. Each group will have a limited time to modify their presentation after viewing their peers’ work, but need to track and justify any changes made.
Assessment 3 – Case Study (External to Healthcare) (LO 1, 3) (15%)
Students will analyze a case study that pertains to a field outside of healthcare. Students will independently submit a short post on their team discussion board outlining 3 goals/priorities they would put forth to solve the problem outlined in the case study and provide rationale. As a team, using the independent reports submitted by each member as their guide, students will collaboratively decide on 3 effective team elements that will take priority in addressing the challenges of the case. Each team will choose one goal/priority, through consensus, that is deemed to be most important. A collaborative report outlining the conclusions met in the group discussion and a rationale will be submitted. One report will be submitted for each group.
Assessment 4 – Interview with a Healthcare Professional (LO 1–4) (25%)
Students will select a healthcare profession of their choice and/or interest and work towards preparing a semi-structured interview with a professional in this field. After the interview, students will summarize to their peers how their interview related to the knowledge learned throughout the course, the value they gained from the experience, and their new learning. Within their teams, each student will compare and contrast, and comment on what they have learned in this process.
Assessment 5 – Case Study (Related to Healthcare) (LO 1–3) (15%)
Students will analyze a case study that pertains to the field of healthcare. Students will first independently, and then collaboratively with their team members, determine three of the most effective Canadian Interprofessional Health Collaborative (CIHC) framework competency domains that pertain to the challenges of the case. Students will then choose one competency domain that they deem to be most important. A collaborative report outlining each team’s discussion, conclusions and rationale will be submitted.
Assessment 6 – Textbook Article Review (LO 1, 2) (10%)
Each student will choose one article from the course textbook (Privileged Presence) and post a 250-word review illustrating their initial reaction into the group discussion board. Student colleagues within each team will divide into roles to analyze the textbook article from different perspectives (e.g. perspectives could include the patient/client, diverse healthcare professionals, and a family member). Review prompts will be provided by the instructors to promote discussion about the advantages/challenges of collaborative teamwork, including IP competencies in each post shared.
Assessment 7 – Quiz (LO 1–3) (10%)
Students will complete a quiz to demonstrate their understanding of the content of the first five modules of the course.
Teams and Teamwork
This module explores definitions of teams, teamwork and effective collaborative practice; basic components of effective teams; stages of team development; and team roles.
Interprofessional Collaborative Practice
Interprofessional education and collaborative practice are introduced with a focus on the Canadian National Interprofessional Competency Framework. Benefits and challenges of collaborative teamwork are raised, along with the concepts of client/patient/family engagement.
The importance of effective interpersonal communication takes on greater significance in the delivery of effective and safe healthcare practices. Intricacies of team communication are explored to lead to a deeper understanding of team-based communication and strategies.
The concept of client/patient involvement in their own healthcare is inherent in collaborative teamwork. This module provides a more detailed view of client/patient perspectives and roles with ideas for enhancing engagement.
Constructive Controversy: Building Innovative Effective Teams
Conflict is an expected and often useful component of building and maintaining effective teams and teamwork. Recognizing that conflict can be useful in generating shared understandings and innovation can help teams to use it to best advantage in providing quality client/patient healthcare.
Compassionate Collaborative Care
In an ever-changing and resource challenged healthcare landscape, the existence and depth of compassionate care may lose prominence. This module focuses on the importance of maintaining a compassionate approach in healthcare for oneself, clients/patients, colleagues and communities.
Students can expect to spend approximately 8 hours a week in study/practice and online activity for IDIS 280.
Textbooks and Materials
- IDIS 280 course notes via modules posted online.
- Textbook: Privileged Presence, 2nd Edition, Personal Stories of Connections in Health Care (Liz Crocker & Bev Johnson, Bull Publishing, 2014)
- Relevant primary literature and review articles pertaining to specific modules will be provided by the instructors.
Anne O’Riordan and Dr. Rosemary Brander
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Students are responsible for familiarizing themselves with the regulations concerning academic integrity and for ensuring that their assignments conform to the principles of academic integrity. Information on academic integrity is available in the Bachelor of Health Sciences (Honours) Program Calendar (see Academic Regulation 1), and from the instructor of this course. Departures from academic integrity include plagiarism, use of unauthorized materials, facilitation, forgery and falsification, and are antithetical to the development of an academic community at Queen’s. Given the seriousness of these matters, actions which contravene the regulation on academic integrity carry sanctions that can range from a warning or the loss of grades on an assignment to the failure of a course to a requirement to withdraw from the university.
Copyright of Course Materials
This material is copyrighted and is for the sole use of students registered in IDIS 280. This material shall not be distributed or disseminated to anyone other than students registered in IDIS 280. Failure to abide by these conditions is a breach of copyright, and may also constitute a breach of academic integrity under the University Senate’s Academic Integrity Policy Statement.